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Tech Talk

5 Ways Local Car Repair Shops Are Better than Chains

Local car repair shops have the chain stores beat in every way that matters. Here are the top five reasons to choose Brake Works for almost any service your vehicle requires!

1. Save Money

Local car repair shops have the ability to tailor their pricing to the job at hand instead of charging a flat rate set by a big corporation. Pricing is based on the cost of parts and the labor required to get the job done. As a result, your bill will be much more manageable.

The mechanics at Brake Works will also take the time to explain what went into the costs behind your repair.  We believe you have the right to know what you’re paying for up front without any mysteries. In the unfortunate event that another issue crops up during a repair, we’ll call you before doing any work and present you with the available options to get your car running again.

2. Customer Service

It’s true in all industries: people who enjoy their work will treat their customers well.  Whether you call before stopping by or decide to bring your vehicle in at the first sign of trouble, you’ll meet courteous employees who actually want to be helpful. And we do our best to relay the details of your car’s problems in layman’s terms.

The mechanics at local car repair shops don’t have to deal with chain-mandated jargon or heavy-handed upselling tactics. They also rely your business to succeed, unlike the larger chain stores that aren’t concerned about losing your business. These factors pave the way for excellent customer service without the downsides of a corporate approach.

3. Expertise

While we don’t look down upon the fine mechanics that work at chains, we do believe that our service is significantly better than the average repair shop. Often, the chains provide a career mechanic with a starting ground and base pay that helps them succeed. Local car repair shops tend to employ a more knowledgeable team of experts. These mechanics have different specializations as well as a deep base knowledge of how any vehicle operates. Why gamble on a mixed bag of paycheck-seekers amidst the chain guys when you know a local car repair shop that only hires the best?

4. Closer to Home

By choosing to spend your money at local car repair shops instead of chains, you keep money within the community. Your support also allows local business owners to employ expert mechanics from your side of town.

Plus, a local car repair place is more convenient to stop by for maintenance and minor fixes. It’s much easier to stop in for an oil change when your mechanic is on your way home from work. Choosing local also means a cheaper towing bill if things do go wrong since towing companies tend to charge by the mile. And a local shop is easier to get to after the repairs are complete.

5. Familiarity

When you choose Brake Works for your car’s every repair need, you reap several benefits. The mechanic gains knowledge of your vehicle’s particularities and can spot problems before they become big issues. You become familiar with the people who work on your car, which makes your wait time in the office more pleasant for everyone involved. Most importantly, you can rest easy knowing that you can trust a team of experts to get the job done quickly, efficiently, and at a fair price. Brake Works has been in business for over 25 years, and we don’t plan to stop any time soon.

Bring your car by Brake Works to see for yourself why local car repair shops are better than chains. We’ll treat you—and your car—right!