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Tech Talk

Facts About Brake Replacement Shops

No two brake replacement shops are exactly alike. Finding the right one means asking the right questions of the manager or owner.

These should include:

  • “How long have you been in business?” On average, well-established shops are more likely to give you the quality service you deserve. While many wonderful new businesses start every day, do you really want to take chances where your vehicle is concerned? For most people, the answer is a clear “no!”
  • “Are your technicians ASE certified?" The National Institute for Automotive Service Excellence (NIASE) sponsors several certification tests for mechanics to validate their skills. These credentials are well known and highly regarded throughout the auto servicing industry. They’re your assurance that you’re dealing with a capable group of people. So, look for ASE-certified technicians. It’s always a wise practice.
  • “Do you offer free quotes?” This is another must-have for reputable brake replacement shops. You need to know how much the job will cost before you part with your hard-earned money.
  • “What are your hours?” Few people work the old-school “9 to 5” anymore. Look for a shop that’s open when you can get there. There’s no reason to rearrange your life for the convenience of brake replacement shops. They serve you, not the other way around.
  • “Can I peek inside your service bay?” One way to spot a professional business is by looking at how neat and organized it is. Of course, no auto shop is as clean as an operating room. However, you should expect the workers to take pride in themselves and their workplace.

So now you know how to tell the difference between great brake replacement shops and the not-so-wonderful ones. Brake Works hopes you find this information useful. Please keep us in mind for your auto servicing needs.