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San Antonio, Tx 78247

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Tech Talk

Tips for Choosing a Local Car Repair Shop

Choosing the right local car repair shop is one of the most important decisions you can make for the care of your vehicle.  Today’s automobiles are far more complex than those built even a few years ago, with multiple systems that were undreamed of in cars of the past.  Maintaining those thousands of parts in good working order is no job for amateurs.  It requires the specialized tools, training, and experience you’ll only find at a modern auto repair facility like Brake Works.

So how can you tell a quality local car repair shop from one that’s probably not so great?  Here are some tips to keep in mind:

• View the shop from the outside.  Is the building clean and presentable?  If you can look into the service bays, are the workers wearing uniforms?  Is the floor of the bay covered with tools, or is everything neat and tidy?
• Does the shop have an office, and, if so, are the people working there friendly and professional?  Is there a comfortable waiting room for customers, as well as a restroom for their convenience?  Overall, is the shop a place you would feel comfortable spending a few hours in?
• Qualified auto technicians are certified by the National Institute for Automotive Service Excellence (NIASE).  You’ll see certificates on the walls of the shop or office with the letters ASE prominently displayed.  The technicians should also have ASE patches on their uniforms.  Do you see these things?
• What do others say about the shop?  Check online reviews or ask family, friends, or co-workers about the way it does business.  Does it enjoy a good reputation, or do past customers warn others to stay away from it?  Word-of-mouth is still the best way to separate a quality organization from one that’s poorly run.

We share these things with you because here at Brake Works, we’re proud of the service we provide to our customers.  But don’t take our word for it; check around a bit, then come see us at one of our convenient local car repair shops when you need your vehicle work performed.  We look forward to earning your business!